The Silver Sixpence Company Ltd Information

About Us The Silver Sixpence Company Ltd seeks to provide you with the perfect sixpence for your wedding day. We want you to make a fully informed choice. We guarantee that all the sixpences are genuine and have sought out the best materials to present your coin. If you have any suggestions on how we may improve this service please email us.Thank you.

Our contact details:
The Silver Sixpence Company Ltd
Needles Farmhouse, Back Street, East Stour, Gillingham, Dorset, SP8 5JZ United Kingdom
Phone:01747 838074
VAT Number 795 5760 71

Making A Purchase Making a purchase could not be easier. Pick up the phone and call us on 01747 838074 or browse our catalog and click on the sixpence you want to buy. As part of the checkout process you will be prompted for the names of the bride and groom, the date and venue of the wedding and a personal message to be placed on the scroll. All of this is included in the purchase price. Postage costs will be added at the checkout depending on which service you require.

The contract to purchase from The Silver Sixpence Company Ltd will not be binding until the goods are shipped to you. Please note that if you ask us to search for a special sixpence for you you will not be under obligation to buy and we will not require any deposit prior to purchase. None of these terms affect your statutory rights as a consumer.

Shipping And Handling All shipping is done using the Royal Mail. First Class post (within the UK) should ensure delivery within 2 working days. For Special Sixpences we recommend Special Delivery, this service insures your purchase up to the value of £250.

For non UK sales we use the Royal Mail Air mail service.

Delivery Schedule The Silver Sixpence Company Ltd will normally despatch your order in 2 - 7 working days. If a longer time period is required we will notify you by email and you may then choose to cancel your order if you wish.

Because of the scarcity of silver sixpences, if you require something special it may take us some time to locate the coin for you. Let us know the date of the wedding and we will do our best to find a coin that matches your requirements - if we are unable to source the coin for you we will let you know at least 2 weeks before your wedding day.

Tax Charges All prices exclude VAT at 17.5%. Orders outside the European Union are VAT exempt - please tick the exemption button when ordering.

Credit Card Security We take security very seriously!

We have purchased our own Secure Socket Layer (the software that encrypts your data and lets you see the Golden Padlock) and to ensure maximum security we have purchased the top level of security with 128bit encryption.

The credit card check out process is encrypted and you will see the Golden Padlock symbol which means that your credit card details are secure. This data will not be decoded until it reaches our computer. Once on our computer your details are protected by a Fire Wall program that prevents anyone from gaining access to the data.

This means you can have complete peace of mind. If you are in any doubt whatsoever please call or email us.

Guarantee We guarantee :

1 - Your sixpence is genuine.
2 - We will use fine materials to present your sixpence and scroll.
3 - We will not bill you until your sixpence is ready to be shipped to you.
4 - We will not use your personal data for any reason other than meeting your order.
5 - We will not contact you unsolicited.
6 - We will protect your personal details - the entire site is on a secure server.
7 - We are dedicated to finding the perfect sixpence for your perfect day.
8 - We confirm that nothing contained in these Terms and Conditions affects your statutory rights as a consumer

Limitation of Liability

Whilst it is a tradition to place a sixpence in the bride's shoe on the day of the wedding we cannot accept any liability for loss or damage to the sixpence or the shoe nor any other item used in relation to the sixpence.

We shall not be liable to you for any delay in, or omission of, publication or transmission or any error in any advertisement, nor delay in posting or delivery, in the absence of default or neglect on our part.

Time for us to perform any obligations is not and may not be made of the essence.

Notwithstanding anything contained in these Terms, except in respect of death or personal injury caused by our negligence, we will not be liable for any loss of profits, consequential, economic, or indirect loss arising in any way in connection with the performance (or non-performance) of the obligations related to providing the Services.

Reaching Us You can reach us in a variety of ways:
Email contact details:

General enquiries: contact@silver6pence.co.uk

Should you feel the need to contact us because you are unhappy with any part of our service please email Once received we will contact you within five working days. If we are unable to resolve your query immediately we will let you know how long we estimate it will take and will keep you informed throughout the process.

Alternatively, you can call on 01747 838074 (this call will be charged at your provider's standard rate) or 07900 998854 (this call is to a mobile phone and will be charged by your provider at the premium rate). Our hours of business are 9am to 5pm Monday to Friday.

If you wish to write to us please address your query to The Silver Sixpence Company Ltd Needles Farmhouse, Back Street, East Stour, Gillingham, Dorset, SP8 5JZ United Kingdom

Privacy Policy We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice.

We collect information about you for two reasons: firstly, to process your order and secondly to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will not send you any marketing email from us or from another trader.

The type of information we will collect about you includes: your name, address, phone number, email address,credit/debit card details, details of the wedding venue and date and the name of the bride and groom - this is to allow us to personalise the scroll.

We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code.

The Silver Sixpence Company Ltd will not disclose your information to any third parties other than the credit card clearing company.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. If you have any questions/comments about privacy, you should email us.

Returns Policy If you are not satisfied with your purchase for any reason you may cancel your order within seven working days from the day after the goods are received by you for a full refund. In the event of cancellation please notify us by email or by writing to the address below.

Please return your purchase to the address below ensuring it is securely wrapped and has the appropriate postage paid. If you do not return your purchase we will recover the goods and deduct direct costs from your refund.

Refunds will be made within 30 days. The terms of this contract do not affect your statutory rights.

Returns address:
Needles Farmhouse Back Street East Stour, Gillingham Dorset SP8 5JZ United Kingdom

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